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Factory reset SGC
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am 10.06.21, 11:48 • 4.532 Ansichten
Hello community,
how can I reset the SGC. Reset to factory settings. One of our customers set everything up with a WiFi connection and also created a room. Then the SGC crashed and the connection is gone. There is no connection via WLAN or LAN.
PLantplanet Thilo Fischer
Yes the SGC can be reset/shut down over the web-Interface top left menu where the User symbol is or under the tab Tool a factory reset, this don't help if you have no access and can't connect. The not so nice way to do this would be to remove the battery and power-cable restart again.
In your case could be only a problem with the connection (network). Maybe this video can help.
https://youtu.be/KXQ8KiwY4G8
If not we I need to know how are you connected direct with hot spot or W-LAN to the router ?
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