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Thilo Fischer
On 6/10/21, 2:42 PM

Hello, the customer did it via hot spot.

Alain Gressly
On 6/10/21, 12:22 PM

Yes the SGC can be reset/shut down over the web-Interface top left menu where the User symbol is or under the tab Tool a factory reset, this don't help if you have no access and can't connect. The not so nice way to do this would be to remove the battery and power-cable restart again.

In your case could be only a problem with the connection (network). Maybe this video can help.
If not we I need to know how are you connected direct with hot spot or W-LAN to the router ?

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Asked: 6/10/21, 11:48 AM
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Last updated: 6/10/21, 2:42 PM